Strategic Enterprise Account Leader — Flexible & Global

C T Corporation System (DE); Australia; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Flexible working

Learning & development

Health & wellness programs

Parental leave

Job summary

Wolters Kluwer Australia is seeking a commercially driven Strategic Account Manager to lead a portfolio of enterprise customers across Australia and New Zealand. You will act as the executive face of the business, engaging with C-suite and senior stakeholders to understand priorities and drive strategic account plans.

This role focuses on adoption, retention and growth, owning revenue outcomes, executive business reviews and cross‑functional collaboration with Sales, Product and Support to

Qualifications

• 7+ years in Strategic Account Management, Enterprise Account Management, Customer Success or Enterprise Sales.
• Proven experience managing large, complex enterprise customers and executive stakeholder relationships.
• Strong commercial, negotiation and business planning skills.

Responsibilities

• Lead executive business reviews and strategic planning discussions with senior stakeholders.
• Drive net revenue retention through renewals, expansion, upsell and cross-sell opportunities.
• Develop multi-year account strategies aligned to customer priorities and growth objectives.
• Partner with Sales, Product, Professional Services, Marketing and Support to execute strategic account plans.
• Monitor account health and proactively engage where risks or barriers emerge.

Skills

Strategic account management

Executive relationship management

Revenue growth

Forecasting & planning

Cross-functional leadership

SaaS / enterprise software

Job description

Wolters Kluwer Australia is seeking a commercially driven Strategic Account Manager to lead a portfolio of enterprise customers across Australia and New Zealand. You will act as the executive face of the business, engaging with C-suite and senior stakeholders to understand priorities and drive strategic account plans.

This role focuses on adoption, retention and growth, owning revenue outcomes, executive business reviews and cross‑functional collaboration with Sales, Product and Support to