Strategic Client Partner: Growth & Delivery Leader

nxzen; Brisbane; Híbrido; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

nxzen is seeking a Client Partner in Queensland to lead strategic client relationships, identify opportunities, and drive financial growth. This permanent full-time role requires deep understanding of client challenges and ensuring nxzen is trusted advisor.

You will build and maintain executive relationships, collaborate with product teams, oversee delivery quality, and guide proposals and contracts. The role emphasizes forecasting, budgeting, and profitability while fostering high-performance

Formación

• Bachelor’s degree in business, Commerce, Engineering, IT, or related discipline.
• Proven experience in client/account management, business development, or delivery oversight.
• Strong commercial acumen with ability to identify growth opportunities.
• Professional certifications in project management or strategic account management.
• Knowledge of IoT, AI, or Digital Twins.

Responsabilidades

• Build strong, long-term relationships with key client decisionmakers through a consultative approach.
• Proactively develop and execute growth plans for each account to maximize long-term value.
• Collaborate closely with product teams to represent client needs, ensuring our services and solutions remain relevant.
• Take ownership of delivery quality by working closely with capability teams to meet and exceed client expectations.
• Lead the development of proposals and contracts with the support of our delivery teams.
• Be accountable for the financial health of each account, including forecasting, budgeting, and profitability.
• Monitor performance against SLAs, identifying and addressing risks or issues.
• Lead, resource, and motivate the team, fostering a high-performance culture and coaching growth.

Conocimientos

Consultative selling

Relationship management

Strategic account management

Cross-functional collaboration

Forecasting & budgeting

Strong communication

Educación

Bachelor’s degree in business, Commerce, Engineering, IT, or related discipline

Descripción del empleo

nxzen is seeking a Client Partner in Queensland to lead strategic client relationships, identify opportunities, and drive financial growth. This permanent full-time role requires deep understanding of client challenges and ensuring nxzen is trusted advisor.

You will build and maintain executive relationships, collaborate with product teams, oversee delivery quality, and guide proposals and contracts. The role emphasizes forecasting, budgeting, and profitability while fostering high-performance