Strategic Client Partnerships Director

NCS; Canberra; On-site; AUD 180,000 - 240,000; Full time

Job summary

NCS Australia is seeking an experienced Client Service Associate Director to lead growth across strategic client accounts and drive executive engagement. In this role you will shape long-term account strategies, partner with cross-functional teams and deliver measurable business outcomes for key clients while improving revenue and profitability for NCS.

As the senior account leader, you will build trusted relationships with C-suite and senior stakeholders, manage complex commercial pursuits, and

Qualifications

• Experience within technology services, consulting or related industry.
• Proven success managing and growing large strategic client accounts.
• Strong track record of achieving sales, revenue and profitability targets.
• Experience engaging with C-suite executives and senior stakeholders.
• Expertise in leading complex commercial pursuits and shaping opportunities.
• Excellent communication and presentation skills.
• Collaborative, commercially minded and client-centric approach.

Responsibilities

• Own and execute strategic account growth plans aligned to client priorities and transformation agendas.
• Build and strengthen trusted relationships with C-suite and senior business leaders.
• Identify, shape and lead strategic opportunities across multiple service lines.
• Drive complex pursuits, commercial negotiations and executive-level engagements.
• Partner with consulting, engineering, delivery and managed services teams to deliver client outcomes.
• Maintain oversight of account performance, client satisfaction and commercial success.
• Mentor and influence cross-functional teams while championing account management excellence.

Skills

Strategic account growth

C-suite engagement

Commercial negotiations

Stakeholder management

Leadership

Client-centric mindset

Cross-functional collaboration

Job description

NCS Australia is seeking an experienced Client Service Associate Director to lead growth across strategic client accounts and drive executive engagement. In this role you will shape long-term account strategies, partner with cross-functional teams and deliver measurable business outcomes for key clients while improving revenue and profitability for NCS.

As the senior account leader, you will build trusted relationships with C-suite and senior stakeholders, manage complex commercial pursuits, and