Strategic Client Partner: Growth & Renewal Leader

Nexon Asia Pacific; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Nexon Asia Pacific is seeking a Client Partner to own the end-to-end client relationship, from onboarding through renewal and expansion. You will drive adoption, health, and net revenue retention while leading cross-sell opportunities across the account lifecycle.

Success comes from trusted executive engagement, strategic deal orchestration, and disciplined qualification of expansion opportunities. You will coordinate delivery with product and service teams to deliver Nexon as a single, cohesive

Qualifications

• Proven account ownership with a retention and expansion track record.
• Executive relationship depth and trusted advisor credibility.
• Commercial skills to build expansion cases and renewals.

Responsibilities

• Own the relationship as the trusted commercial contact across the account lifecycle.
• Drive net revenue retention by adoption and value realization and growth via expansion.
• Anchor expansion in quarterly business reviews and map whitespace for cross-sell.
• Apply MEDDPICC on large pursuits and protect time for closable opportunities.
• Manage renewals, surface risk, and negotiate multi-year continuations.
• Leverage partners to unlock co-sell and customer events that accelerate growth.
• Coordinate delivery teams to ensure single Nexon experience and high health.
• Grow products per logo and improve attach across the portfolio.
• Maintain accurate activity, opportunities and account plans in the system.

Skills

Executive relationship management

Account retention & expansion

Commercial acumen

Forecasting & pipeline

Cross-functional collaboration

Tools

MEDDPICC framework

Job description

Nexon Asia Pacific is seeking a Client Partner to own the end-to-end client relationship, from onboarding through renewal and expansion. You will drive adoption, health, and net revenue retention while leading cross-sell opportunities across the account lifecycle.

Success comes from trusted executive engagement, strategic deal orchestration, and disciplined qualification of expansion opportunities. You will coordinate delivery with product and service teams to deliver Nexon as a single, cohesive