Financial Services Delivery Lead - Growth & Partnerships

NCS Australia; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

NCS Australia is seeking a Client Delivery Lead for the Financial Services portfolio. You will own end-to-end delivery across client engagements, drive governance, risk management and financial performance, and build trusted relationships with senior client stakeholders to ensure outcomes align with client and business goals.

This role blends delivery leadership with growth, requiring collaboration with Account, Practice and People Leaders to mobilise the right capabilities and convert

Qualifications

• Proven experience leading IT Professional Services engagements within complex enterprise environments.

Responsibilities

• Own delivery outcomes: Lead end-to-end delivery performance across client engagements, driving quality, governance, risk management and financial performance.
• Build trusted relationships: Partner with senior client stakeholders, understand their business priorities and become a trusted delivery advisor.
• Turn delivery into growth: Identify opportunities within existing engagements, shape solutions and help convert successful delivery into expanded business.
• Drive commercial performance: Own delivery forecasting, revenue, margins and corrective actions to ensure sustainable outcomes.
• Lead through collaboration: Work closely with Account, Practice and People Leaders to mobilise the right capabilities and build high-performing delivery teams.
• Raise the bar: Champion delivery excellence, continuous improvement and strong delivery practices.

Skills

Delivery leadership

Client relationship management

Commercial acumen

Financial services experience

Job description

NCS Australia is seeking a Client Delivery Lead for the Financial Services portfolio. You will own end-to-end delivery across client engagements, drive governance, risk management and financial performance, and build trusted relationships with senior client stakeholders to ensure outcomes align with client and business goals.

This role blends delivery leadership with growth, requiring collaboration with Account, Practice and People Leaders to mobilise the right capabilities and convert