Strategic Account Manager — Cybersecurity Services

Triskele Labs; Sydney; On-site; AUD 130,000 - 150,000; Full time

Benefits offered by this job

Ownership of key client relationships

Collaborative work environment

Career growth opportunities

Job summary

A cybersecurity services firm is seeking an Account Manager to join its Sales and Account Management team in Sydney. This client-facing role involves managing and growing existing client portfolios, ensuring satisfaction, and identifying opportunities for expansion. The ideal candidate has a strong account management background, excellent communication skills, and is proficient in CRM tools like HubSpot. The position offers a competitive salary range and a dynamic work environment.

Qualifications

• Experienced in account management, ideally within professional services or cybersecurity.
• Skilled at building client relationships and managing multiple accounts.
• Process-driven and detail-oriented with strong problem-solving skills.

Responsibilities

• Serve as the primary contact for a portfolio of clients.
• Build and maintain deep, trusted relationships.
• Track Client health to ensure satisfaction and retention.

Skills

Account management experience

Building client relationships

Process-driven

Commercial awareness

Strong communication skills

Using CRM tools

Tools

HubSpot

Job description

A cybersecurity services firm is seeking an Account Manager to join its Sales and Account Management team in Sydney. This client-facing role involves managing and growing existing client portfolios, ensuring satisfaction, and identifying opportunities for expansion. The ideal candidate has a strong account management background, excellent communication skills, and is proficient in CRM tools like HubSpot. The position offers a competitive salary range and a dynamic work environment.