Store Operations Leader – Drive Service & Growth

Your Crew; Victoria; In loco; AUD 110.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Extra Leave: 5th week of annual leave

Well-being days

Volunteer day annually

Career growth opportunities

Parental leave 12 weeks

Mental health accreditation

Flexibility: Flex Ready/Friendly

Descrizione del lavoro

Metcash is Australia’s leading wholesale distributor. We’re seeking a Store Operations Manager to lead a busy wholesale branch, uphold DIFOT, and deliver outstanding service. You’ll coach frontline teams and ensure safe, efficient operations.

Reporting to the Branch Manager, you’ll drive operational, sales and financial targets, build a high‑performing culture, and identify opportunities for continuous improvement in a fast‑paced, people‑focused environment.

Competenze

• Proven experience leading operational teams
• Strong people leadership, coaching, and performance management skills
• Experience managing budgets, operational performance, and productivity
• Knowledge of warehouse, inventory, or supply chain operations
• Excellent stakeholder management and relationship-building skills
• Commitment to workplace safety and continuous improvement

Mansioni

• Lead day-to-day branch operations, ensuring exceptional service and DIFOT (Delivered In Full, On Time) performance
• Drive operational, sales, and financial targets while identifying opportunities to improve branch performance
• Coach, mentor, and develop supervisors and team members to build a high-performing, engaged workforce
• Champion a strong safety culture, ensuring compliance with WHS, Food Safety, HACCP, and environmental requirements
• Build and maintain strong relationships with customers, suppliers, and operational partners to deliver outstanding service
• Identify and implement continuous improvement initiatives to enhance productivity, efficiency, and customer outcomes

Descrizione del lavoro

Metcash is Australia’s leading wholesale distributor. We’re seeking a Store Operations Manager to lead a busy wholesale branch, uphold DIFOT, and deliver outstanding service. You’ll coach frontline teams and ensure safe, efficient operations.

Reporting to the Branch Manager, you’ll drive operational, sales and financial targets, build a high‑performing culture, and identify opportunities for continuous improvement in a fast‑paced, people‑focused environment.