Weekday Warehouse Operator - Despatch, Inventory & Forklift

Lec Recruitment; Australia; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

5th week of annual leave

2 well-being days

1 volunteer day annually

Career growth opportunities

12 weeks parental leave (gender‑neural

Mental Health Australia Gold认证

Flex-ready workplace

Job summary

Metcash is seeking a Store Operations Manager to lead a busy wholesale branch, driving operational excellence and building a safe, high-performing team culture.

You will report to the Branch Manager and focus on delivering products in full and on time, while coaching front-line teams and pursuing opportunities to improve performance, productivity, and customer outcomes.

Qualifications

• Proven experience leading operational teams.
• Strong people leadership, coaching, and performance management skills.
• Experience managing budgets, operational performance, and productivity.
• Knowledge of warehouse, inventory, or supply chain operations.
• Excellent stakeholder management and relationship-building skills.
• Commitment to workplace safety and continuous improvement.

Responsibilities

• Lead day-to-day branch operations, ensuring exceptional service and DIFOT (Delivered In Full, On Time) performance.
• Drive operational, sales, and financial targets while identifying opportunities to improve branch performance.
• Coach, mentor, and develop supervisors and team members to build a high-performing, engaged workforce.
• Champion a strong safety culture, ensuring compliance with WHS, Food Safety, HACCP, and environmental requirements.
• Build and maintain strong relationships with customers, suppliers, and operational partners to deliver outstanding service.
• Identify and implement continuous improvement initiatives to enhance productivity, efficiency, and customer outcomes.

Skills

Operational leadership

People management

Budget management

Warehouse/inventory knowledge

Stakeholder management

Safety and continuous improvement

Job description

About Metcash

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

We're the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

Ready to take the lead in a fast-paced, people-focused operation?

As our next Store Operations Manager, you'll lead a busy wholesale branch, driving operational excellence, delivering outstanding customer service, and building a safe, high-performing team culture.

• Core shifts run Monday to Friday, 6:45 AM - 4:30 PM
• One Saturday shift every four weeks, with time in lieu provided the following week

Reporting to the Branch Manager, you'll play a key role in ensuring products are delivered in full and on time, leading front-line teams, and identifying opportunities to improve performance, productivity, and customer outcomes. If you're a hands‑on leader who enjoys developing people, solving problems, and making a real impact, we'd love to hear from you.

In this Role

• Lead day‑to‑day branch operations, ensuring exceptional service and DIFOT (Delivered In Full, On Time) performance
• Drive operational, sales, and financial targets while identifying opportunities to improve branch performance
• Coach, mentor, and develop supervisors and team members to build a high‑performing, engaged workforce
• Champion a strong safety culture, ensuring compliance with WHS, Food Safety, HACCP, and environmental requirements
• Build and maintain strong relationships with customers, suppliers, and operational partners to deliver outstanding service
• Identify and implement continuous improvement initiatives to enhance productivity, efficiency, and customer outcomes

You're Likely a Match If

• Proven experience leading operational teams
• Strong people leadership, coaching, and performance management skills
• Experience managing budgets, operational performance, and productivity
• Knowledge of warehouse, inventory, or supply chain operations
• Excellent stakeholder management and relationship‑building skills
• Commitment to workplace safety and continuous improvement

What's on Offer

• Extra Leave: Enjoy a 5th week of annual leave, 2 well‑being days, plus 1 volunteer day annually
• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender‑neutral paid leave for primary carers
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex‑ready and Family Friendly Workplace accredited

About Us

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY26) and a proud spot in the ASX Top 125.

We believe in the power of independent, family‑owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.

We are committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child‑safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.