Store Leadership Pro: Elevate Customer Experience & Safety

Bunnings; Greater Shepparton; Presencial; AUD 63.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team discount

OnePass membership

Exclusive benefits across health, etc.

Paid parental leave

Festive gifts

Discounted food and drinks

Travelling store opportunities

Descripción de la vacante

Bunnings is seeking a Senior Supervisor to help shape the customer experience and lead store teammates across a full-time, 7-day operation in Australia. You’ll partner with the leadership team to ensure safety, stock integrity and a welcoming store environment, guiding staff and delivering excellent service.

You’ll lead by example, adapt to changing rosters and drive efficiency, while developing people and ensuring a positive, high-performing team culture.

Formación

• Experience in a retail or customer-facing leadership or supervisory role.
• Confidence supporting store operations, including safety, stock management and customer service.
• Strong communication and teamwork skills.
• Ability to make decisions and solve problems in a practical way.
• Focus on safety and creating a positive environment for team members and customers.
• Availability to work across a rotating roster, including opening and closing shifts.
• Willingness to join a team focused on growth and real impact.

Responsabilidades

• Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience.
• Support day-to-day store operations, including opening and closing, and stepping into site leadership when required.
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service.
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment.
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing.
• Resolve customer queries in a practical, helpful way that builds trust and loyalty.
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes.
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job.

Conocimientos

Retail leadership

Customer-facing leadership

Teamwork

Decision making

Problem solving

Safety conscious

Flexible rostering

Descripción del empleo

Bunnings is seeking a Senior Supervisor to help shape the customer experience and lead store teammates across a full-time, 7-day operation in Australia. You’ll partner with the leadership team to ensure safety, stock integrity and a welcoming store environment, guiding staff and delivering excellent service.

You’ll lead by example, adapt to changing rosters and drive efficiency, while developing people and ensuring a positive, high-performing team culture.