Store Leadership Pro: Elevate Customer Experience

bunnings; Brisbane; Sur place; AUD 37 000 - 51 000; Plein temps

Avantages offerts par ce poste

Team discount

OnePass membership

Exclusive team member benefits

12 weeks paid parental leave

Festive gifts

Cafe discounts

Travel store opportunities

Résumé du poste

Bunnings Brisbane is seeking a Senior Supervisor to lead from the front, creating a welcoming, safe, and well-presented store that sets the tone for an exceptional customer experience. You’ll partner with the leadership team to bring the store to life and ensure it’s ready for customers every day.

This full-time role requires flexibility to work morning, day and evening shifts across seven days. You’ll coach and develop team members, oversee safety and stock flow, and support the rollout of new

Qualifications

• Experience in a retail or customer-facing leadership or supervisory role

Responsabilités

• Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience
• Support day-to-day store operations, including opening and closing, and stepping into site leadership when required
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing
• Resolve customer queries in a practical, helpful way that builds trust and loyalty
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job

Description du poste

Bunnings Brisbane is seeking a Senior Supervisor to lead from the front, creating a welcoming, safe, and well-presented store that sets the tone for an exceptional customer experience. You’ll partner with the leadership team to bring the store to life and ensure it’s ready for customers every day.

This full-time role requires flexibility to work morning, day and evening shifts across seven days. You’ll coach and develop team members, oversee safety and stock flow, and support the rollout of new