Senior Store Leader — Customer Experience & Team Growth

Logan Road Mt Gravatt Store; Brisbane; Presencial; AUD 36 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Team discount

OnePass membership

Exclusive member benefits

12 weeks parental leave

Store team events

Career development

Resumo da oferta

Bunnings is hiring a Senior Supervisor in Brisbane to lead daily store operations and drive a safe, high-quality customer experience. You’ll work with the leadership team to support staffing, stock, and store presentation while enabling team growth and development.

This full-time role requires flexibility across morning, day and evening shifts. The position offers an adult pay rate of $31.93 per hour and rewards career progression within a collaborative retail environment.

Qualificações

• Experience in a retail or customer-facing leadership or supervisory role.
• Confidence supporting store operations, including safety, stock management and customer service.
• Strong communication and teamwork skills.
• Ability to make decisions and solve problems in a practical way.
• A focus on safety and creating a positive environment for team members and customers.
• Availability to work across a rotating roster, including opening and closing shifts.

Responsabilidades

• Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience
• Support day-to-day store operations, including opening and closing, and stepping into site leadership when required
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing
• Resolve customer queries in a practical, helpful way that builds trust and loyalty
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job

Conhecimentos

Leadership

Customer service

Communication

Team supervision

Safety awareness

Descrição da oferta de emprego

Bunnings is hiring a Senior Supervisor in Brisbane to lead daily store operations and drive a safe, high-quality customer experience. You’ll work with the leadership team to support staffing, stock, and store presentation while enabling team growth and development.

This full-time role requires flexibility across morning, day and evening shifts. The position offers an adult pay rate of $31.93 per hour and rewards career progression within a collaborative retail environment.