Spa Manager: Lead Wellness & Guest Experience

EVT Limited; Sydney; In loco; AUD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

50% off dining and stays across EVT酒店

$2 movie tickets plus discounts onGold

Seasonal perks at Thredbo

Rapid career growth across our hotel &

Paid parental leave; volunteering

Descrizione del lavoro

QT Sydney, part of EVT's premium hotel family, is seeking a Spa Manager to lead a team of Spa Therapists and deliver warm, professional treatments in a sanctuary-like setting.

You will shape guest experiences, manage operations with a focus on commercial outcomes, and drive health, wellness and beauty throughout the spa. A beauty therapy or spa management qualification, strong communication and leadership are essential.

Competenze

• Diploma or qualification in beauty therapy or spa management.
• Experience in beauty and wellness, operational and managerial.
• Strong communication and stakeholder liaison.
• Excellent attention to detail and organizational skills.
• Current First Aid Certificate (advantage)

Mansioni

• Develop and refine the guest journey through the spa, with defined procedures and training.
• Recruit and develop Spa Therapists to deliver high-class wellness experiences.
• Create and deliver a strategic plan to meet a stretch budget for sales and treatments.
• Implement yield management plans aligned with peaks and troughs.
• Ensure the spa environment provides tranquility and calm.
• Monitor local competitors and current trends to keep treatments on trend.

Conoscenze

Communication skills

Stakeholder liaison

Attention to detail

Time management

First Aid certificate

Formazione

Diploma in Beauty Therapy or Spa Management

Descrizione del lavoro

QT Sydney, part of EVT's premium hotel family, is seeking a Spa Manager to lead a team of Spa Therapists and deliver warm, professional treatments in a sanctuary-like setting.

You will shape guest experiences, manage operations with a focus on commercial outcomes, and drive health, wellness and beauty throughout the spa. A beauty therapy or spa management qualification, strong communication and leadership are essential.