Spa Manager — Lead a High-Performance Wellness Team

endota; Sydney; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Staff discounts on endota products

Free endota Retreat membership

National Education Program training

Spa sales and wages budget bonus

Wellness nights and peer events

On-site spa treatments and product V.I

Résumé du poste

endota Spa Manager role in Sydney leads a team of therapists at our Martin Place location. You will champion endota values, drive financial performance, and ensure exceptional client service while overseeing recruitment, onboarding and daily operations.

The role requires leadership, strong communication, and the ability to manage rosters including late nights and weekends, with a focus on team development and delivering high-quality treatments.

Qualifications

• Leadership experience managing a team of therapists.
• Strong customer service focus with high standards of presentation.
• KPI-driven with ability to forecast targets and manage rosters.
• Excellent communication and organisational skills.
• Able to work rotating rosters including late nights and weekends.
• Financial acumen and budget management experience.

Responsabilités

• Lead a high performing team of therapists in line with endota values.
• Drive spa financial performance, budgeting and KPI achievement.
• Deliver exceptional customer service to grow the spa client base.
• Oversee recruitment, onboarding and ongoing staff development.
• Manage daily spa operations: bookings, inventory, presentation, and workflows.

Description du poste

endota Spa Manager role in Sydney leads a team of therapists at our Martin Place location. You will champion endota values, drive financial performance, and ensure exceptional client service while overseeing recruitment, onboarding and daily operations.

The role requires leadership, strong communication, and the ability to manage rosters including late nights and weekends, with a focus on team development and delivering high-quality treatments.