Spa Manager - Luxury Wellness Studio | Mon-Fri Growth & Perks

Tokyo Headspa; Sydney; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly bonus

Exclusive product perks

Discounted treatments for you & family

Monday to Friday roster

Structured training & career growth

Descripción de la vacante

Tokyo Headspa in Sydney's Surry Hills is seeking a polished Spa Manager to oversee daily operations, lead a team of Therapists and Spa Coordinators, and ensure 5-star service in our brand new space.

You will drive KPIs, manage rostering and inventory, and uphold luxury guest experiences while growing with a mission-driven wellness brand. This full-time role is based in Australia with opportunity for career development.

Formación

• 3+ years in a Spa/Salon Manager or Assistant Manager role in a luxury environment.
• Proven leadership coaching and team retention.
• Strong commercial acumen with ability to drive KPIs (retail, retention, utilisation).
• Collaborative with office support and management.
• Exceptional client relationship skills and professional service.
• Impeccable presentation and organization.
• Proficiency with Fresha and Google Workspace.

Responsabilidades

• Oversee day-to-day salon operations and 5-star service.
• Lead and mentor Therapists and Spa Coordinators to targets.
• Drive KPIs including retail conversions and client retention.
• Optimize scheduling, inventory, and product ordering.
• Ensure cleanliness, safety, and compliance.

Conocimientos

Leadership

Customer service

Rostering

Sales KPI focus

Fresha

Google Workspace

Herramientas

Fresha

Google Workspace

Descripción del empleo

Tokyo Headspa in Sydney's Surry Hills is seeking a polished Spa Manager to oversee daily operations, lead a team of Therapists and Spa Coordinators, and ensure 5-star service in our brand new space.

You will drive KPIs, manage rostering and inventory, and uphold luxury guest experiences while growing with a mission-driven wellness brand. This full-time role is based in Australia with opportunity for career development.