Spa Manager: Lead Wellness & Guest Experience

EVT - Entertainment | Ventures | Travel; Sydney; In loco; AUD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

50% off dining and stays across EVT酒店/

$2 movie tickets + discounts on cinema

Seasonal perks at Thredbo

Rapid career growth across hotel and娱乐

Paid parental leave

Descrizione del lavoro

QT Sydney is seeking a Spa Manager to lead a team of Spa Therapists, delivering warm, professional treatments and exceptional guest experiences. You will develop the guest journey, manage budgets, and implement yield plans while maintaining a tranquil spa environment.

A beauty therapy qualification and leadership experience are essential; a current First Aid certificate is advantageous.

Competenze

• Diploma or equivalent in beauty therapy or spa management.
• Experience leading in beauty/wellness operations.
• Excellent communication with stakeholders.
• Attention to detail and organisational skills.
• Current First Aid Certificate is advantageous.
• Proven track record delivering high guest experience.

Mansioni

• Lead and develop Spa Therapists to deliver wellness experiences.
• Create and implement a strategic budget plan for products and treatments.
• Implement yield management aligned with peaks and troughs.
• Maintain a tranquil spa atmosphere and high guest satisfaction.
• Monitor trends in health and beauty to keep treatments current.

Conoscenze

Spa management

Leadership

Guest experience

Communication

First Aid

Budgeting

Formazione

Diploma in beauty therapy

Descrizione del lavoro

QT Sydney is seeking a Spa Manager to lead a team of Spa Therapists, delivering warm, professional treatments and exceptional guest experiences. You will develop the guest journey, manage budgets, and implement yield plans while maintaining a tranquil spa environment.

A beauty therapy qualification and leadership experience are essential; a current First Aid certificate is advantageous.