Solutions Engineer – Splunk ANZ (Security & Observability)

Cisco Systems, Inc; Sydney; Hybrid; AUD 110.000 - 170.000; Vollzeit

Zusammenfassung

Cisco, in collaboration with Splunk, seeks a Solutions Engineer for the ANZ region to engage with customers across Australia and New Zealand. You will work with Sales, Solutions Engineers, Specialists, Partners and Customers to deliver technical engagements that demonstrate Splunk's value in security, observability and IT operations.

You will grow technical expertise, develop customer-facing skills and contribute to solving real business challenges while building dashboards and use cases that

Qualifikationen

• Experience in customer-facing technical roles such as Solutions Engineering, Presales, Technical Consulting, Professional Services, Customer Success, Technical Support or Engineering.
• Experience with customers to understand requirements, solve technical challenges and deliver positive outcomes.
• Strong communication and presentation skills.
• Ability to explain technical concepts to both technical and business audiences.
• Strong problem-solving, analytical and troubleshooting skills.
• Ability to manage competing priorities in a collaborative and fast-paced environment.
• Experience in one or more of: Security or Security Operations; Observability/IT Operations; Cloud/Infrastructure/Platform technologies; Data analytics/logging/operational intelligence; Enterprise software solutions.

Aufgaben

• Partner with Sales and Solutions Engineering teams to support customer engagements across ANZ.
• Participate in customer discovery conversations to understand business goals, technical challenges and outcomes.
• Deliver engaging demonstrations aligned to customer requirements and use cases.
• Support workshops, PoC activities and technical validation engagements.
• Build dashboards, searches and use cases that showcase practical customer outcomes.
• Help customers understand the value of Splunk across Security, Observability and IT Operations.
• Collaborate with account teams, partners and internal stakeholders to drive successful outcomes.
• Identify customer challenges and recommend practical next steps.
• Balance multiple priorities while maintaining clear communication with stakeholders.

Kenntnisse

Customer-facing experience

Communication skills

Presentation skills

Problem solving

Requirement gathering

SPL

SQL

Tools

Cloud platforms

Jobbeschreibung

Cisco, in collaboration with Splunk, seeks a Solutions Engineer for the ANZ region to engage with customers across Australia and New Zealand. You will work with Sales, Solutions Engineers, Specialists, Partners and Customers to deliver technical engagements that demonstrate Splunk's value in security, observability and IT operations.

You will grow technical expertise, develop customer-facing skills and contribute to solving real business challenges while building dashboards and use cases that