Solar Admin Coordinator – Bayswater, VIC

Solahart; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Solahart Eastern Ranges Bayswater, VIC, is seeking a proactive Solar Administration Officer to support our sales, installation and service teams. You’ll be the first point of contact for customers and help coordinate jobs from enquiry to completion, preparing documentation and keeping projects moving smoothly.

In this busy, customer‑focused role you’ll use CRM and job management systems, manage competing priorities, and contribute to a reliable, high‑quality service across Melbourne’s eastern

Qualifications

• Experience in administration or customer service.
• Strong attention to detail and organisational skills.
• Clear communication and a customer-first mindset.
• Ability to manage competing priorities and meet deadlines.
• Confidence using digital tools and learning new systems.
• A proactive, solutions-focused approach to daily tasks.

Responsibilities

• Handle customer enquiries by phone and email with a friendly, professional approach.
• Prepare documents, compliance forms, and installation packs.
• Schedule site inspections, installations, and service appointments.
• Liaise with installers, suppliers, and internal team members.
• Process rebates, grid-connection applications, and other regulatory paperwork.
• Maintain accurate records in our CRM and job management systems.
• Provide general administrative support across the dealership.

Skills

Administration experience

Customer service

Attention to detail

Communication

Prioritisation

Digital literacy

Tools

CRM software

Job description

Solahart Eastern Ranges Bayswater, VIC, is seeking a proactive Solar Administration Officer to support our sales, installation and service teams. You’ll be the first point of contact for customers and help coordinate jobs from enquiry to completion, preparing documentation and keeping projects moving smoothly.

In this busy, customer‑focused role you’ll use CRM and job management systems, manage competing priorities, and contribute to a reliable, high‑quality service across Melbourne’s eastern