Shift Supervisor: Lead Service & Team Training

Hungry Jack's Pty Ltd; Ipswich City; Sur place; AUD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

On-the-job leadership training

Leadership and succession training

Clear career pathways

Competitive pay and penalty rates

Staff discounts ( Jackpot )

Nationally accredited qualifications

Résumé du poste

Hungry Jack's Pty Ltd in Ipswich, Queensland seeks a trainer, coach and mentor to crew level employees. Reporting to the Restaurant Manager, you will bring our values of "Guest Obsessed" and "People Power" to life, delivering exceptional service and creating an environment that promotes safe working conditions.

You will lead shifts, train and coach team members, support sales through service excellence, and participate in national marketing initiatives.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching, and mentoring team members.
• Guest Obsessed mindset and commitment to exceptional service.

Responsabilités

• Lead and supervise shifts to ensure smooth and safe operations.
• Ensure compliance with safety and operational standards.
• Provide training and coaching to team members.
• Model outstanding guest service.
• Support sales growth through exceptional service and suggestive selling.
• Execute the National Marketing Plan to enhance customer experience.
• Encourage a culture of inclusiveness, trust, and accountability.

Connaissances

Training

Coaching

Mentoring

Guest service

Leadership

Description du poste

Hungry Jack's Pty Ltd in Ipswich, Queensland seeks a trainer, coach and mentor to crew level employees. Reporting to the Restaurant Manager, you will bring our values of "Guest Obsessed" and "People Power" to life, delivering exceptional service and creating an environment that promotes safe working conditions.

You will lead shifts, train and coach team members, support sales through service excellence, and participate in national marketing initiatives.