Shift Leader & Guest-Obsessed Trainer

Hungry Jack's; Beaudesert; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Hungry Jack's in Beaudesert, Queensland seeks a trainer/coach to mentor crew, lead shifts, and ensure safe, high-quality service. You will promote guest-obsessed values and drive customer experience through coaching, training and role modelling across teams.

Join a fast-paced retail/hospitality environment with clear career pathways and opportunities to complete nationally accredited qualifications in retail and hospitality.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching and mentoring team members.

Responsibilities

• Lead and supervise shifts to ensure smooth, safe operations.
• Provide training and coaching to crew members.
• Role model outstanding guest service and inclusivity.
• Support sales growth through exceptional service and suggestive selling.
• Implement and promote the National Marketing Plan to enhance customer experience.

Skills

Leadership

Coaching

Guest service

Mentoring

Safety compliance

Job description

Hungry Jack's in Beaudesert, Queensland seeks a trainer/coach to mentor crew, lead shifts, and ensure safe, high-quality service. You will promote guest-obsessed values and drive customer experience through coaching, training and role modelling across teams.

Join a fast-paced retail/hospitality environment with clear career pathways and opportunities to complete nationally accredited qualifications in retail and hospitality.