Shift Supervisor & Guest Service Leader (Flexible Hours)

Hungry Jack's Pty Ltd; City Of Stirling; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Career progression

Competitive pay

Job summary

Hungry Jack's Pty Ltd is seeking a trainer/coach to lead shifts, mentor crew and deliver exceptional service across our restaurant network. You will champion values like Guest Obsessed and People Power while promoting safe, inclusive working conditions and career growth opportunities.

The role emphasizes on-the-job training, leadership development and progression through our restaurant network with competitive pay and staff perks.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching and mentoring.
• Guest Obsessed mindset and exceptional service.
• Willingness to promote a safe, inclusive workplace.

Responsibilities

• Lead and supervise shifts to ensure smooth, safe operations.
• Provide training and coaching to crew members.
• Model outstanding guest service and support sales through suggestive selling.
• Ensure safety and operational standards are followed.
• Contribute to executing the National Marketing Plan to enhance customer experience.

Skills

Leadership

Training & coaching

Guest service

Energy & urgency

Job description

Hungry Jack's Pty Ltd is seeking a trainer/coach to lead shifts, mentor crew and deliver exceptional service across our restaurant network. You will champion values like Guest Obsessed and People Power while promoting safe, inclusive working conditions and career growth opportunities.

The role emphasizes on-the-job training, leadership development and progression through our restaurant network with competitive pay and staff perks.