Guest-Obsessed Shift Supervisor & Coach

Hungry Jack's; City Of Swan; On-site; AUD 50,000 - 66,000; Full time

Benefits offered by this job

On-the-job training

Leadership training

Career progression

Staff discounts

Accredited qualifications

Job summary

Hungry Jack's in Western Australia seeks a trainer to coach crew level staff, bringing our Guest Obsessed and People Power values to life while delivering exceptional service and maintaining safe working conditions.

This role leads and supervises shifts, provides training, mentors teammates, models outstanding guest service, supports sales through suggestive selling, and helps execute the National Marketing Plan. We offer extensive leadership training, clear career pathways, and staff discounts.

Qualifications

• Experience in retail or hospitality.
• A passion for training, coaching, and mentoring team members.
• A Guest Obsessed mindset and commitment to exceptional service.

Responsibilities

• Leading and supervising shifts to ensure smooth and safe operations.
• Providing training and coaching to team members.
• Role modelling outstanding guest service.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.
• Encouraging a culture of inclusiveness, trust, and accountability.

Job description

Hungry Jack's in Western Australia seeks a trainer to coach crew level staff, bringing our Guest Obsessed and People Power values to life while delivering exceptional service and maintaining safe working conditions.

This role leads and supervises shifts, provides training, mentors teammates, models outstanding guest service, supports sales through suggestive selling, and helps execute the National Marketing Plan. We offer extensive leadership training, clear career pathways, and staff discounts.