Guest-Obsessed Shift Leader & Staff Coach

Hungry Jack's; Mount Sheridan; On-site; AUD 34,440,000 - 44,083,000; Full time

Benefits offered by this job

On-the-job training

Leadership development

Career progression

Staff discounts

National qualifications

Job summary

Hungry Jack's in Mount Sheridan, QLD seeks a trainer/coach to develop crew through hands-on leadership. You will lead shifts, ensure safety, and deliver training while modelling guest-focused service and team accountability.

This role supports growth through defined career paths and access to accredited retail/hospitality qualifications. Join a dynamic team offering on‑the‑job leadership development, extensive training, staff discounts, and clear promotion pathways across the restaurant network.

Qualifications

• Experience in retail or hospitality is preferred.
• A passion for training, coaching, and mentoring team members.

Responsibilities

• Lead and supervise shifts to ensure smooth operations.
• Ensure safety and compliance with standards.
• Provide training and coaching to team members.
• Model outstanding guest service.
• Support sales through exceptional service and suggestive selling.
• Help execute the National Marketing Plan to enhance customer experience.

Skills

Training and coaching

Leadership

Guest service

Communication

Job description

Hungry Jack's in Mount Sheridan, QLD seeks a trainer/coach to develop crew through hands-on leadership. You will lead shifts, ensure safety, and deliver training while modelling guest-focused service and team accountability.

This role supports growth through defined career paths and access to accredited retail/hospitality qualifications. Join a dynamic team offering on‑the‑job leadership development, extensive training, staff discounts, and clear promotion pathways across the restaurant network.