Shift Lead & Guest Service Coach

Hungry Jack's Pty; Adelaide; In loco; AUD 30.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-the-job training

Staff discounts

Career progression

Descrizione del lavoro

Hungry Jack’s Pty in Adelaide is seeking a trainer, coach and mentor to crew members, reporting to the Restaurant Manager. You will bring our values of Guest Obsessed and People Power to life, delivering exceptional service and promoting a safe, inclusive workplace.

Lead shifts, supervise operations, provide training, coach team members and role model outstanding guest service. Contribute to sales through excellent service and suggestive selling, and support the National Marketing Plan to

Competenze

• Experience in retail or hospitality.
• Passion for training, coaching and mentoring team members.
• Guest Obsessed mindset and commitment to exceptional service.

Mansioni

• Leading and supervising shifts to ensure smooth and safe operations.
• Providing training and coaching to team members.
• Role modelling outstanding guest service.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.

Conoscenze

Training

Coaching

Leadership

Customer service

Descrizione del lavoro

Hungry Jack’s Pty in Adelaide is seeking a trainer, coach and mentor to crew members, reporting to the Restaurant Manager. You will bring our values of Guest Obsessed and People Power to life, delivering exceptional service and promoting a safe, inclusive workplace.

Lead shifts, supervise operations, provide training, coach team members and role model outstanding guest service. Contribute to sales through excellent service and suggestive selling, and support the National Marketing Plan to