ServiceNow Integrations & Automation Specialist

Data#3 Ltd; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Data#3 is seeking a ServiceNow developer to join a growing, high-performing team in Brisbane. The role involves building integrations across Data#3 and its MSP customers, using ServiceNow capabilities and other platforms.

About 70% internal work and 30% customer-facing, with varied projects and access to new technology. You will design, develop and maintain workflows, scripts, and integrations, collaborate with technical customers and internal teams, and contribute to releases and upgrades.

Qualifications

• Strong ServiceNow development experience including JavaScript and ServiceNow APIs.
• Practical experience building and maintaining ServiceNow integrations.
• ServiceNow administration and configuration experience.
• Able to work independently, manage changing priorities and contribute to a small team.
• Confident communicating with technical customers and internal stakeholders.
• Experience in an MSP, consultancy or similarly responsive setting is advantageous.
• ServiceNow Certified System Administrator; Application Developer or ITIL certification is desirable.

Responsibilities

• Design, build and maintain integrations between ServiceNow and other platforms
• Develop workflows, scripts, business rules, UI policies and custom applications
• Work with technical customers and internal teams to understand requirements
• Troubleshoot issues, complete root-cause analysis and implement reliable fixes
• Contribute to technical specifications, testing, releases, patches and upgrades
• Explore ServiceNow AI capabilities and other prompt-based tools where relevant

Skills

ServiceNow Development

JavaScript

ServiceNow Integrations

ServiceNow Admin

Job description

Data#3 is seeking a ServiceNow developer to join a growing, high-performing team in Brisbane. The role involves building integrations across Data#3 and its MSP customers, using ServiceNow capabilities and other platforms.

About 70% internal work and 30% customer-facing, with varied projects and access to new technology. You will design, develop and maintain workflows, scripts, and integrations, collaborate with technical customers and internal teams, and contribute to releases and upgrades.