ServiceNow Developer

Data#3; Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

Data#3 is looking for a ServiceNow integrations specialist to design, build and maintain integrations across ServiceNow and other platforms within our growing Managed Services ecosystem. You will work with technical customers and internal teams to translate requirements into reliable, scalable solutions.

You will join a close-knit team in Sydney, balancing internal projects (about 70%) with customer-facing work (about 30%).

Qualifications

• Experience building and maintaining ServiceNow integrations.
• ServiceNow administration and configuration experience.
• Able to work independently, manage changing priorities and contribute to a small team.
• Confident communicating with technical customers and internal stakeholders.
• Experience in an MSP, consultancy or similarly responsive setting is advantageous.
• ServiceNow CSA; Application Developer or ITIL certification is desirable.

Responsibilities

• Design, build and maintain integrations between ServiceNow and other platforms
• Develop workflows, scripts, business rules, UI policies and custom applications
• Work with technical customers and internal teams to understand requirements
• Troubleshoot issues, complete root-cause analysis and implement reliable fixes
• Contribute to technical specifications, testing, releases, patches and upgrades
• Explore ServiceNow AI capabilities and other prompt-based tools where relevant

Skills

ServiceNow integrations

ServiceNow administration

Technical communication

Team collaboration

Education

ServiceNow Certified System Administrator (CSA)

ITIL certification

Application Developer certification (optional)

Job description

Growing, high performing development team

Varied inhouse and customer environments

Access to new technology

Top 10 Best Workplaces in Technology

This role offers the opportunity to build integrations and solutions across Data#3 and its Managed Services customers, using ServiceNow’s capabilities and working with systems beyond the platform.

You’ll join a close-knit growing team as new customers, integrations and internal initiatives come online. The work is approximately 70% internal and 30% customer-facing, combining structured customer projects with more fluid internal priorities.

In this role you will:

• Design, build and maintain integrations between ServiceNow and other platforms
• Develop workflows, scripts, business rules, UI policies and custom applications
• Work with technical customers and internal teams to understand requirements
• Troubleshoot issues, complete root-cause analysis and implement reliable fixes
• Contribute to technical specifications, testing, releases, patches and upgrades
• Explore ServiceNow AI capabilities and other prompt-based tools where relevant

About you

• Practical experience building and maintaining ServiceNow integrations
• ServiceNow administration and configuration experience
• Able to work independently, manage changing priorities and contribute to a small team
• Confident communicating with technical customers and internal stakeholders
• Experience in an MSP, consultancy or similarly responsive setting is advantageous
• ServiceNow Certified System Administrator; Application Developer or ITIL certification is desirable

If you enjoy solving integration challenges, switching between different kinds of work and helping shape how a growing ServiceNow platform is used, we’d like to hear from you.

Who is Data#3?

Data#3 is ASX200 listed and reported gross sales of $3.4 billion in FY26. Headquartered in Brisbane, we have approximately 1,400 employees across 12 locations in Australia and Fiji. We have been voted HRD’s Employer of Choice for the last 11 years and named among Australia’s Top 10 Best Workplaces in Technology by Great Place To Work® in 2026.

At Data#3, we value diversity, equity and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected and valued—and we encourage your application.

Data#3 will request reference checks, police checks and verification of your right to work in Australia as part of the recruitment process.