ServiceNow Developer | ITIL, Integrations & Automation

Accenture Global; Brisbane; Presencial; AUD 90 000 - 130 000; Tempo integral

Resumo da oferta

Accenture is seeking an experienced ServiceNow Developer to join our Brisbane team. You will design, develop, and customize ServiceNow applications, work with cross-functional teams, and manage multiple projects in a fast-paced environment.

The role requires strong JavaScript scripting, ITIL-aligned practices, and experience with ITSM/ITOM/HRSD/CSM. On-site five days a week in Brisbane, with opportunities for certification and career growth.

Qualificações

• Proficiency in ServiceNow development and scripting (JavaScript, GlideScript).
• Experience with ITSM/ITOM/HRSD/CSM/SecOps modules.
• Knowledge of HTML, CSS, XML, REST/SOAP APIs and ITIL processes.

Responsabilidades

• Design, develop, and customize ServiceNow applications and modules.
• Create workflows, business rules, UI policies, client scripts, and other components.
• Integrate ServiceNow with third-party tools via APIs and web services.
• Perform platform upgrades and patches to ensure optimal performance and security.
• Troubleshoot issues and maintain data integrations with enterprise systems.
• Collaborate with stakeholders to gather requirements and deliver solutions.
• Conduct unit testing, system testing, and user acceptance testing (UAT).
• Create technical documentation and ensure compliance with ITIL practices.

Conhecimentos

ServiceNow development

Scripting: JavaScript, GlideScript

ITSM, ITOM, HRSD, CSM, SecOps

Web technologies: HTML, CSS, XML, REST

ITIL processes

Problem-solving & collaboration

Descrição da oferta de emprego

Accenture is seeking an experienced ServiceNow Developer to join our Brisbane team. You will design, develop, and customize ServiceNow applications, work with cross-functional teams, and manage multiple projects in a fast-paced environment.

The role requires strong JavaScript scripting, ITIL-aligned practices, and experience with ITSM/ITOM/HRSD/CSM. On-site five days a week in Brisbane, with opportunities for certification and career growth.