ServiceNow Developer

Data#3; Brisbane; On-site; AUD 100,000 - 150,000; Full time

Job summary

Data#3 is seeking a ServiceNow Integration Specialist to join a growing, high-performing development team in Brisbane. You will design, build and maintain integrations between ServiceNow and other platforms, shaping solutions for Data#3 and its Managed Services customers.

The role involves roughly 70% internal work and 30% customer-facing, with exposure to new technologies and opportunities to contribute to AI capabilities and prompt-based tooling. Relevant ServiceNow certifications are valued.

Qualifications

• Practical experience building and maintaining ServiceNow integrations
• ServiceNow administration and configuration experience
• Able to work independently, manage changing priorities and contribute to a small team
• Confident communicating with technical customers and internal stakeholders
• Experience in an MSP, consultancy or similarly responsive setting is advantageous
• Certifications including ServiceNow CSA/Developer or ITIL are desirable

Responsibilities

• Design, build and maintain integrations between ServiceNow and other platforms
• Develop workflows, scripts, business rules, UI policies and custom applications
• Work with technical customers and internal teams to understand requirements
• Troubleshoot issues, complete root-cause analysis and implement reliable fixes
• Contribute to technical specifications, testing, releases, patches and upgrades
• Explore ServiceNow AI capabilities and other prompt-based tools where relevant

Skills

ServiceNow integrations

ServiceNow administration

Client communication

Independent worker

MSP experience

Requirements analysis

Education

ServiceNow Certified System Administrator

ServiceNow Application Developer

ITIL certification

Job description

·Growing, high performing development team

·Varied inhouse and customer environments

·Access to new technology

·Top 10 Best Workplaces in Technology

This role offers the opportunity to build integrations and solutions across Data#3 and its Managed Services customers, using ServiceNow’s capabilities and working with systems beyond the platform.

You’ll join a close-knit growing team as new customers, integrations and internal initiatives come online. The work is approximately 70% internal and 30% customer-facing, combining structured customer projects with more fluid internal priorities.

In this role you will:

• Design, build and maintain integrations between ServiceNow and other platforms
• Develop workflows, scripts, business rules, UI policies and custom applications
• Work with technical customers and internal teams to understand requirements
• Troubleshoot issues, complete root-cause analysis and implement reliable fixes
• Contribute to technical specifications, testing, releases, patches and upgrades
• Explore ServiceNow AI capabilities and other prompt-based tools where relevant

About you

• Practical experience building and maintaining ServiceNow integrations
• ServiceNow administration and configuration experience
• Able to work independently, manage changing priorities and contribute to a small team
• Confident communicating with technical customers and internal stakeholders
• Experience in an MSP, consultancy or similarly responsive setting is advantageous
• ServiceNow Certified System Administrator; Application Developer or ITIL certification is desirable

If you enjoy solving integration challenges, switching between different kinds of work and helping shape how a growing ServiceNow platform is used, we’d like to hear from you.

Who is Data#3?

Data#3 is ASX200 listed and reported gross sales of $3.4 billion in FY26. Headquartered in Brisbane, we have approximately 1,400 employees across 12 locations in Australia and Fiji. We have been voted HRD’s Employer of Choice for the last 11 years and named among Australia’s Top 10 Best Workplaces in Technology by Great Place To Work® in 2026.

At Data#3, we value diversity, equity and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected and valued—and we encourage your application.

Data#3 will request reference checks, police checks and verification of your right to work in Australia as part of the recruitment process.

Ref: KEMI114727

Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia.All final applicants for this position will be asked to consent to a police check.Please note that applicants with criminal records will not automatically be excluded from the recruitment process.Each application will be considered on its merits and inherent requirements of the role.