ServiceNow Integrations Engineer: Cross-Platform Solutions

Data#3; Brisbane; On-site; AUD 100,000 - 150,000; Full time

Job summary

Data#3 is seeking a ServiceNow Integration Specialist to join a growing, high-performing development team in Brisbane. You will design, build and maintain integrations between ServiceNow and other platforms, shaping solutions for Data#3 and its Managed Services customers.

The role involves roughly 70% internal work and 30% customer-facing, with exposure to new technologies and opportunities to contribute to AI capabilities and prompt-based tooling. Relevant ServiceNow certifications are valued.

Qualifications

• Practical experience building and maintaining ServiceNow integrations
• ServiceNow administration and configuration experience
• Able to work independently, manage changing priorities and contribute to a small team
• Confident communicating with technical customers and internal stakeholders
• Experience in an MSP, consultancy or similarly responsive setting is advantageous
• Certifications including ServiceNow CSA/Developer or ITIL are desirable

Responsibilities

• Design, build and maintain integrations between ServiceNow and other platforms
• Develop workflows, scripts, business rules, UI policies and custom applications
• Work with technical customers and internal teams to understand requirements
• Troubleshoot issues, complete root-cause analysis and implement reliable fixes
• Contribute to technical specifications, testing, releases, patches and upgrades
• Explore ServiceNow AI capabilities and other prompt-based tools where relevant

Skills

ServiceNow integrations

ServiceNow administration

Client communication

Independent worker

MSP experience

Requirements analysis

Education

ServiceNow Certified System Administrator

ServiceNow Application Developer

ITIL certification

Job description

Data#3 is seeking a ServiceNow Integration Specialist to join a growing, high-performing development team in Brisbane. You will design, build and maintain integrations between ServiceNow and other platforms, shaping solutions for Data#3 and its Managed Services customers.

The role involves roughly 70% internal work and 30% customer-facing, with exposure to new technologies and opportunities to contribute to AI capabilities and prompt-based tooling. Relevant ServiceNow certifications are valued.