ServiceNow Developer: ITSM, Integrations & Upgrades

Accenture Global; Ballarat; Presencial; AUD 90 000 - 130 000; Tempo integral

Resumo da oferta

Accenture is seeking an experienced ServiceNow Developer to design, develop and customize ServiceNow applications. You will work with cross-functional teams to implement ITSM/ITOM/HRSD modules, APIs, and integrations, ensuring secure, scalable solutions.

The role requires strong JavaScript and GlideScript skills, ITIL knowledge, and excellent collaboration. Onsite work in Australia, with a focus on delivering high-quality solutions across business units.

Qualificações

• Proficiency in ServiceNow development and scripting (JavaScript, GlideScript).
• Experience with ITSM/ITOM/HRSD/CSM/SecOps modules.
• Knowledge of HTML, CSS, XML and REST/SOAP APIs.
• Familiarity with ITIL processes and strong problem-solving abilities.
• Excellent communication and collaboration skills.

Responsabilidades

• Design, develop, and customize ServiceNow applications and modules for business needs.
• Create workflows, business rules, UI policies, client scripts, and other platform components.
• Integrate ServiceNow with third-party tools using APIs and web services.
• Perform platform upgrades, troubleshoot issues, and ensure security and performance.
• Collaborate with stakeholders, document designs, and support UAT and training.

Conhecimentos

ServiceNow development

JavaScript

ITSM/ITOM/HRSD

Web technologies

ITIL processes

Analytical skills

Ferramentas

REST/SOAP APIs

HTML/CSS

XML

Descrição da oferta de emprego

Accenture is seeking an experienced ServiceNow Developer to design, develop and customize ServiceNow applications. You will work with cross-functional teams to implement ITSM/ITOM/HRSD modules, APIs, and integrations, ensuring secure, scalable solutions.

The role requires strong JavaScript and GlideScript skills, ITIL knowledge, and excellent collaboration. Onsite work in Australia, with a focus on delivering high-quality solutions across business units.