ServiceNow Developer: ITIL, Integrations & Custom Apps

Accenture Global; Sydney; In loco; AUD 90.000 - 140.000; Tempo pieno

Descrizione del lavoro

Accenture is seeking a skilled ServiceNow Developer to design, develop, and customize ServiceNow applications within a fast-paced environment. You will work with cross-functional teams, implement workflows, and ensure best practices and ITIL alignment.

The role includes integrations via APIs, platform upgrades, unit and user testing, and thorough documentation. Strong scripting, ITIL knowledge, and collaboration skills are essential to deliver scalable solutions for our clients.

Competenze

• Proficiency in ServiceNow development and scripting (JavaScript, GlideScript).
• Experience with ITSM, ITOM, HRSD, CSM, or SecOps modules.
• Knowledge of web technologies (HTML, CSS, XML, REST/SOAP APIs).
• Familiarity with ITIL processes.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.

Mansioni

• Design, develop, and customize ServiceNow applications and modules.
• Create and configure workflows, business rules, UI policies, client scripts, and other components.
• Develop custom applications and integrations using ServiceNow scripting languages.
• Perform platform upgrades and patches for performance and security.
• Troubleshoot issues related to ServiceNow platform.
• Integrate ServiceNow with third-party tools via APIs and web services.
• Develop and maintain data integrations with other enterprise systems.
• Collaborate with stakeholders to gather requirements.
• Collaborate with IT teams, project managers and other developers.
• Conduct unit testing, system testing and UAT.
• Create and maintain technical documentation.
• Follow development best practices and ITIL compliance.

Conoscenze

ServiceNow scripting

ITSM ITOM HRSD CSM SecOps

Web technologies (HTML CSS XML REST/SO

ITIL processes

Problem-solving analytical skills

Communication collaboration

Descrizione del lavoro

Accenture is seeking a skilled ServiceNow Developer to design, develop, and customize ServiceNow applications within a fast-paced environment. You will work with cross-functional teams, implement workflows, and ensure best practices and ITIL alignment.

The role includes integrations via APIs, platform upgrades, unit and user testing, and thorough documentation. Strong scripting, ITIL knowledge, and collaboration skills are essential to deliver scalable solutions for our clients.