Service Supervisor

Exiis Group Pty. Ltd; Adelaide; Presencial; AUD 85.000 - 105.000; Jornada completa

Descripción de la vacante

Exiis Group Pty. Ltd in Adelaide is seeking a Service Supervisor to oversee service delivery, manage people and projects, and work hands-on when needed. This leadership role emphasizes teamwork and operational excellence.

You will coordinate with the Scheduling Team, supervise staff, ensure safety compliance, train team members, nurture client relationships, and identify opportunities for growth. Full on-the-job training and a supportive culture are offered.

Formación

• Experience in supervising teams and managing projects.
• Strong communication and problem-solving abilities.
• Hands-on mindset with client-facing work.
• Familiarity with project management tools (Simpro is a bonus).

Responsabilidades

• Supervise projects and liaise with Scheduling team to meet timelines and budgets.
• Act as main client contact, resolve issues, and uphold service levels.
• Lead, train, and motivate the team while ensuring safety.
• Drive continuous improvement in service delivery.

Conocimientos

Leadership

Project management

Customer service

Team training

Communication

Herramientas

Simpro

Descripción del empleo

As a Service Supervisor, you'll play a key role in ensuring the smooth operation of our services, managing both people and projects. While this is a leadership role, we value teamwork and sometimes rolling up your sleeves to support the team will be part of the job.

Key responsibilities

Supervising Projects: Liaise with the Scheduling Team, completing reports, conducting audits, and ensuring jobs are delivered on time and on budget.

Customer Service: Acting as the main point of contact for clients, resolving issues, and exceeding expectations.

Team Leadership: Supervising, training, and motivating your team to deliver top-notch results.

Safety: Actively promote and enforce Site Safety

Business Growth: Building relationships with new and existing clients and identifying opportunities for growth.

Continuous Improvement: Streamlining processes and finding better ways to deliver our services.

About you

Strong communication and problem-solving skills.

Experience in project management (familiarity with tools like Simpro is a bonus).

Physically fit and comfortable with hands-on tasks.

Ability to multitask and stay calm under pressure.

A track record of building strong client and team relationships.

A positive, reliable, and professional attitude.

Experience supervising or managing people in a hands-on industry.

About us

Exiis is a proudly Australian-owned business with over 30 years of experience providing tailored industrial cleaning solutions. We specialize in a variety of services, including: Gutter Cleaning, HVAC System Cleaning, Kitchen Exhaust Cleaning, Pressure Cleaning, Medical Cleaning, Epoxy Flooring, Line Marking, and Vermin Waste Removal. Our commitment to quality and innovation has driven our growth, and we're excited to expand our Adelaide & Darwin Operations Team.

Full on-the-job training—no prior experience in industrial cleaning needed.

A fully serviced company vehicle, tablet, and mobile phone.

Career progression opportunities within a growing business.

A supportive, team-oriented culture where your input is valued.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?