Service Superviser/Manager

Filterfit Pty; Melbourne; Sur place; AUD 75 000 - 110 000; Plein temps

Résumé du poste

Filterfit Pty Ltd in Melbourne South East is seeking a hands-on Service Supervisor to lead our service team, coordinate site work and uphold high safety and customer service standards.

The role requires supervisory experience, strong planning, and practical knowledge of air filtration, HVAC and related services. A current manual license is essential, with forklift and safety training advantageous. A Working with Children certificate and police check will be required.

Qualifications

• Experience in field service, maintenance, air filtration or related industry.
• Previous supervisory experience or readiness to advance.
• Strong planning and attention to detail.
• Solid workplace safety understanding.
• Valid manual driver’s licence; forklift licence an advantage.
• White Card, EWP, working at heights or confined space training advantageous.
• Willing to obtain Working with Children certificate & National Police check.

Responsabilités

• Planning and scheduling jobs, staff, materials and equipment.
• Supervising, supporting and training service technicians.
• Checking job requirements and ensuring crews arrive prepared.
• Monitoring workmanship and completing site quality checks.
• Liaising with customers about access, progress and service requirements.
• Ensuring SWMS, site inductions and safe work procedures are followed.
• Keeping job reports, photos, time sheets and service records accurate.
• Coordinating vehicle and equipment maintenance.
• Identifying additional work and assisting with quotations.

Connaissances

Field service

Air filtration

HVAC

Duct cleaning

Supervisory

Planning

Safety

Description du poste

Service Supervisor/Manager - Air Filtration

Filterfit Pty Ltd | Melbourne South East | Full-time

Are you a practical, organised person who can lead a team and keep service jobs running smoothly?

Filterfit is an established Australian air filtration business with approximately 30 years of industry experience. We manufacture, supply and service filtration products for commercial and industrial customers.

We are seeking a hands-on Service Supervisor to oversee our service team, coordinate site work and maintain high standards of safety, workmanship and customer service. The applicant must have Australian citizenship or Permanent residence with authority to work Full time.

The role

• Planning and scheduling jobs, staff, materials and equipment.
• Supervising, supporting and training service technicians.
• Checking job requirements and ensuring crews arrive prepared.
• Monitoring workmanship and completing site quality checks.
• Liaising with customers about access, progress and service requirements.
• Ensuring SWMS, site inductions and safe work procedures are followed.
• Keeping job reports, photos, time sheets and service records accurate.
• Coordinating vehicle and equipment maintenance.
• Identifying additional work and assisting with quotations.

About you

You are reliable, mechanically minded and comfortable taking responsibility. You communicate clearly with customers and staff, solve practical problems and lead by example.

We are looking for:

• Experience in field service, maintenance, air filtration, HVAC, duct cleaning or a related industry.
• Previous supervisory or leading-hand experience, or readiness to take the next step.
• Strong planning skills and attention to detail.
• A practical understanding of workplace safety.
• Confidence using email, mobile job systems and basic computer applications.
• A current manual driver's licence is essential. Forklift licence is an advantage.
• A White Card, EWP, working at heights or confined space training would be an advantage. Relevant practical experience will also be valued.
• The successful applicant will need to obtain a Working with Children Certificate & a National Police check.

What we offer

• A varied role with responsibility and the opportunity to make a difference.
• An established business with a broad commercial and industrial customer base.
• The opportunity to help develop our service team and improve how we work.
• Remuneration negotiated according to experience and capability.