Service Solutions Advisor

Jacob Group; Albury City; Vor Ort; AUD 50.000 - 70.000; Vollzeit

Zusammenfassung

Jacob Group in New South Wales seeks a customer service professional to support service operations in Albury. You will engage customers, advise on service options, and help ensure client satisfaction.

Key tasks include greeting customers, processing service orders, assisting technicians, and handling administrative duties such as invoicing and record-keeping. The role offers growth opportunities within a hands-on team.

Qualifikationen

• Experience in customer-facing roles is preferred.
• Ability to handle multiple tasks with attention to detail.

Aufgaben

• Greet customers warmly and listen to concerns.
• Process repair orders accurately and promptly.
• Collaborate with technicians to understand requirements.
• Maintain service records and invoicing.

Kenntnisse

Customer service

Order processing

Technical support

Administrative tasks

Jobbeschreibung

Jacob Group in New South Wales seeks a customer service professional to support service operations in Albury. You will engage customers, advise on service options, and help ensure client satisfaction.

Key tasks include greeting customers, processing service orders, assisting technicians, and handling administrative duties such as invoicing and record-keeping. The role offers growth opportunities within a hands-on team.