Dynamic Service Scheduler & Customer Liaison

Alfa Laval Mid Europe GmbH; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Alfa Laval is seeking a proactive Coordinator in Huntingwood, NSW on a 6‑month contract. The role involves allocating engineers/technicians by skillset and location, coordinating with customers for site readiness, and planning schedules for field and service centre activities.

You will ensure timely updates and manage costs, POs, and invoicing handovers following completion. Ideal candidate demonstrates strong time management, independent work capability, and excellent stakeholder communication

Qualifications

• Strong time management and organisational skills are required.
• Proven coordination and planning abilities.
• Excellent written and verbal communication skills across stakeholders.
• Ability to work independently while contributing to a team.
• Strong ability to thrive in a fast-paced environment.

Responsibilities

• Assign engineers/technicians based on skillset, location, and job requirements.
• Coordinate with customers for site/equipment readiness, delivery, and scheduling.
• Plan and manage job scheduling for both field and service centre activities, including travel, trainings and inductions.
• Ensure regular updates are communicated to customers at every key milestone or as per customer requests.
• Consolidate and book costs/hours, handing over to CSC for invoicing within 10 business days of job completion.
• Manage purchase orders for tools, calibration, PPE, and other non‑spare part purchases.
• Work closely with other coordinators, managers, and teams to ensure seamless service delivery.

Skills

Time management

Organisational skills

Coordination & planning

Independent worker

Communication skills

Job description

Alfa Laval is seeking a proactive Coordinator in Huntingwood, NSW on a 6‑month contract. The role involves allocating engineers/technicians by skillset and location, coordinating with customers for site readiness, and planning schedules for field and service centre activities.

You will ensure timely updates and manage costs, POs, and invoicing handovers following completion. Ideal candidate demonstrates strong time management, independent work capability, and excellent stakeholder communication