Service Scheduler & Client Support

Air; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training and development opportunities

Modern new office

Job summary

Ready Electrical & Air Conditioning in Sydney seeks a Service Coordinator to manage admin tasks, schedule bookings, and coordinate technicians. You will be the first point of contact for customers, handling calls and emails while ensuring smooth day-to-day operations.

The role requires strong communication, organisational skills, and experience in administration or scheduling. A team-focused environment with growth opportunities and a modern office in Oxford Falls awaits.

Qualifications

• Previous experience in administration, scheduling, or customer service (trade industry experience a bonus).
• Strong phone manner and excellent communication skills.
• Good computer literacy (Microsoft Office, email, scheduling/dispatch software).
• Organised, punctual, and reliable with strong attention to detail.
• Ability to juggle multiple priorities in a fast-paced environment.
• A positive team player who wants to contribute to the success of the business.

Responsibilities

• Answering incoming calls and being the first point of contact for customers.
• Booking jobs into our scheduling system with accuracy and efficiency.
• Dispatching and coordinating technicians to jobs throughout the day.
• Managing emails, correspondence, and general office administration.
• Supporting the operations team to ensure jobs are completed on time.
• Building strong customer relationships through excellent communication.

Skills

Administration

Scheduling

Customer service

Strong communication

Phone manner

Microsoft Office

Scheduling/Dispatch software

Organised & punctual

Attention to detail

Team player

Tools

Microsoft Office

Scheduling software

Job description

Ready Electrical & Air Conditioning in Sydney seeks a Service Coordinator to manage admin tasks, schedule bookings, and coordinate technicians. You will be the first point of contact for customers, handling calls and emails while ensuring smooth day-to-day operations.

The role requires strong communication, organisational skills, and experience in administration or scheduling. A team-focused environment with growth opportunities and a modern office in Oxford Falls awaits.