Remote Admin Assistant: Scheduling, Invoicing & Support

AB Electrical and Communications Pty Ltd; Sydney; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Work from home 2 days a week

Job summary

AB Electrical and Communications Pty Ltd – Frenchs Forest NSW is seeking an organized Admin Assistant to join our busy office. You’ll be the first point of contact for customers and play a key role in keeping our technicians on track.

The role involves answering phone and email enquiries, invoicing from completed jobs in Simpro, coordinating schedules, reconciling accounts in Xero, and supporting day-to-day office tasks. Prior admin or customer service experience in trades is preferred.

Qualifications

• Prior admin or customer service experience, preferably in trades or construction.
• Proficiency with Xero; familiarity with Simpro and basic bookkeeping is a plus.
• Strong communication, calm under pressure, and detail-oriented.

Responsibilities

• Customer service: answering phone, email and web enquiries and booking in new jobs
• Invoicing: preparing and sending accurate invoices from completed jobs in Simpro
• Scheduling: coordinating technician schedules and job bookings with our admin team
• Bookkeeping: reconciling accounts and keeping records up to date in Xero
• General admin: helping the office with day-to-day tasks

Skills

Customer service experience

Xero proficiency

Simpro experience

Bookkeeping basics

Communication skills

Organized

Tools

Xero

Simpro

Job description

AB Electrical and Communications Pty Ltd – Frenchs Forest NSW is seeking an organized Admin Assistant to join our busy office. You’ll be the first point of contact for customers and play a key role in keeping our technicians on track.

The role involves answering phone and email enquiries, invoicing from completed jobs in Simpro, coordinating schedules, reconciling accounts in Xero, and supporting day-to-day office tasks. Prior admin or customer service experience in trades is preferred.