Service Coordinator

Air; Sydney; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Training and development opportunities

Modern new office

Zusammenfassung

Ready Electrical & Air Conditioning in Sydney seeks a Service Coordinator to manage admin tasks, schedule bookings, and coordinate technicians. You will be the first point of contact for customers, handling calls and emails while ensuring smooth day-to-day operations.

The role requires strong communication, organisational skills, and experience in administration or scheduling. A team-focused environment with growth opportunities and a modern office in Oxford Falls awaits.

Qualifikationen

• Previous experience in administration, scheduling, or customer service (trade industry experience a bonus).
• Strong phone manner and excellent communication skills.
• Good computer literacy (Microsoft Office, email, scheduling/dispatch software).
• Organised, punctual, and reliable with strong attention to detail.
• Ability to juggle multiple priorities in a fast-paced environment.
• A positive team player who wants to contribute to the success of the business.

Aufgaben

• Answering incoming calls and being the first point of contact for customers.
• Booking jobs into our scheduling system with accuracy and efficiency.
• Dispatching and coordinating technicians to jobs throughout the day.
• Managing emails, correspondence, and general office administration.
• Supporting the operations team to ensure jobs are completed on time.
• Building strong customer relationships through excellent communication.

Kenntnisse

Administration

Scheduling

Customer service

Strong communication

Phone manner

Microsoft Office

Scheduling/Dispatch software

Organised & punctual

Attention to detail

Team player

Tools

Microsoft Office

Scheduling software

Jobbeschreibung

Service Coordinator – Ready Electrical & Air Conditioning

• Location: Oxford Falls, NSW
• Hours: Full-time, Monday to Friday, 7:00am – 3:30pm
• Employment Type: Salary-based position

About Us

At Ready Electrical & Air Conditioning, we do it once and we do it right. With a growing team and a reputation built on 5-star service, we’re fast becoming the go-to air conditioning and electrical company in the Northern Beaches and beyond.

What You’ll Be Doing

• Answering incoming calls and being the first point of contact for customers
• Booking jobs into our scheduling system with accuracy and efficiency
• Dispatching and coordinating technicians to jobs throughout the day
• Managing emails, correspondence, and general office administration
• Supporting the operations team to ensure jobs are completed on time
• Building strong customer relationships through excellent communication

What We’re Looking For

• Previous experience in administration, scheduling, or customer service (trade industry experience a bonus)
• Strong phone manner and excellent communication skills
• Good computer literacy (Microsoft Office, email, scheduling/dispatch software)
• Someone organised, punctual, and reliable with strong attention to detail
• Ability to juggle multiple priorities in a fast-paced environment
• A positive team player who wants to contribute to the success of the business

Why Join Ready?

• Salary-based stability with consistent hours (7am–3:30pm, Monday to Friday)
• Be part of a supportive and professional team with big growth plans
• Training and development opportunities as the business expands
• Modern new office in Oxford Falls
• A role where you’re valued and play an important part in the company’s success
• If you’re looking for a long-term career with a company that values its people, culture, and customers, we’d love to hear from you.