Administration Coordinator – Air Conditioning & HVAC

Riverview Air Conditioning PTY LTD; Willoughby City Council; Hybride; AUD 55 000 - 70 000; Plein temps

Avantages offerts par ce poste

Hybrid role - work from home and办公室

Résumé du poste

Riverview Air Conditioning PTY LTD in Chatswood NSW is seeking a reliable Administration Coordinator for a full-time, hybrid role supporting technicians and coordinating service jobs.

You will manage phone and email inquiries, schedule work, liaise with suppliers and clients, and help ensure daily operations run smoothly. Immediate start available for the right candidate.

Qualifications

• Strong communication and organisational abilities.
• Experience in administrative support or scheduling.
• Ability to multitask and work with deadlines.

Responsabilités

• Answer incoming phone calls and respond to customer enquiries.
• Manage incoming emails and provide timely responses.
• Schedule and allocate service jobs to technicians.
• Coordinate daily job schedules and communicate changes to technicians and customers.
• Liaise with technicians, suppliers, clients and building managers.
• Order spare parts and coordinate deliveries with suppliers.
• Follow up on outstanding work orders, quotations and parts orders.
• Assist with general office administration and data entry.
• Maintain accurate job records and update service management systems.
• Assist with invoicing, purchase orders and other administrative duties as required.

Connaissances

Organisational skills

Time management

Verbal and written communication

Microsoft Office

Customer service

ServiceM8 experience

Outils

ServiceM8

Description du poste

Riverview Air Conditioning PTY LTD - Chatswood NSW

Riverview Air is looking for a reliable, organised and motivated Administration Coordinator to join our team in a secure full time position. Immediate start available.

This is a varied administrative role within a busy and well-established air-conditioning company, supporting our technicians, coordinating service jobs and helping ensure the day-to-day operations of the business run smoothly.

We are looking for someone with strong communication skills, excellent attention to detail and the ability to manage multiple tasks.

Previous experience in the air conditioning, trades or service industry would be an advantage, but is not essential for the right candidate.

Key Responsibilities -

• Answer incoming phone calls and respond to customer enquiries.


• Manage incoming emails and provide timely, professional responses.


• Schedule and allocate service jobs to technicians.


• Coordinate daily job schedules and communicate changes to technicians and customers.


• Liaise with technicians, suppliers, clients and building managers.


• Order spare parts and coordinate deliveries with suppliers.


• Follow up on outstanding work orders, quotations and parts orders.


• Assist with general office administration and data entry.


• Maintain accurate job records and update service management systems.


• Assist with invoicing, purchase orders and other administrative duties as required.

About You

• Strong organisational and time management skills.


• Excellent verbal and written communication skills.


• A professional and friendly telephone manner.


• Good computer skills and confidence using email and Microsoft office software.


• The ability to multitask, prioritise workloads and work under pressure.


• A proactive attitude and willingness to learn.


• Strong attention to detail and a practical, problem-solving mindset.


• The ability to work both independently and as part of a team.


• Experience in administration, scheduling, dispatch or the trades/service industry will be highly regarded. Experience using Servicem8 is also desirable however, not needed.

What We Offer

• An opportunity to join an established air conditioning business.


• Hybrid Role - Work from home and office


• A supportive team environment.


• Opportunities to develop your skills and industry knowledge.


• A stable position with the opportunity to grow alongside the business.