Service Manager

John Davis Motors; Young; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Ongoing training

Professional development

Supportive leadership

Make role your own

Job summary

Young Motors in Young NSW is seeking a full-time Service Manager to lead the Service and Parts Departments, set clear standards, and support a skilled team for outstanding customer outcomes.

Based in Young, this role offers decision-making scope, work-life balance, and the chance to work with two top brands in a family-owned dealership. You will collaborate with the Dealer Principal to improve systems, monitor workflow, and coach staff to excellence.

Qualifications

• Proven experience in an automotive industry with a passion for customer experience.
• Strong mechanical knowledge and operational understanding.
• Calm, customer-focused leadership style.
• Clear communication and sound problem-solving skills.
• Strong organisational and computer skills.

Responsibilities

• Lead the Service & Parts Departments to achieve targets and realise potential.
• Mentor, support, and motivate the service team.
• Monitor workshop efficiency, productivity, and workflow.
• Oversee all vehicle service and repair operations.
• Manage and resolve customer concerns professionally and fairly.

Skills

Automotive experience

Mechanical knowledge

Leadership style

Communication & problem-solving

Organisational & computer skills

Job description

Young Motors is a family owned country dealership with two top 10 franchises.

We currently have an exciting opportunity available for a Full time Service Managerto provide high quality management to ourService Department in Young.

About the Role

This full-time, hands-on Service Manager role is based in Young NSW and is well suited to an experienced person looking to step into a role with greater scope, decision-making authority, and work-life balance.

You will lead the Service Department, set clear standards, support your team, and work closely with the Dealer Principal to improve systems, drive results, and great customer outcomes.

Key Responsibilities

• Lead the Service & Parts Departments to achieve targets and realise potential
• Mentor, support, and motivate the service team
• Monitor workshop efficiency, productivity, and workflow
• Oversee all vehicle service and repair operations
• Manage and resolve customer concerns professionally and fairly

Who are we looking for

• Proven experience in an automotive industry with a passion for customer experience
• Strong mechanical knowledge and operational understanding
• Calm, customer-focused leadership style
• Clear communication and sound problem-solving skills
• Strong organisational and computer skills

What We Offer

• Friendly, family owned dealership with two Top 5 Brands
• Ongoing training and professional development
• Supportive leadership with clear expectations
• A professional workplace focused on improvement, not firefighting
• The opportunity to be part of a team and be able to make the role your own and drive success

This is a full time position, with a competitive salary to be negotiated with the successful candidate, based on experience, knowledge and qualifications.