Service Dispatch & Admin Coordinator

Randstad Australia; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Job summary

Randstad Australia is seeking a well-organised, full-time Administrator to join our national team. You will be the central hub connecting clients and field/service teams, handling scheduling, dispatch, and office operations to meet customer SLAs.

You should have proven experience in service administration or coordination, be tech-savvy with Microsoft Office and ERP databases, and bring strong communication and a customer-centric mindset.

Qualifications

• Experience in a Service Administration, Operations, or Service Coordination role.
• Proficient with Microsoft Office and internal database systems.
• Strong communication and client-focused mindset.

Responsibilities

• Scheduling & Dispatch: coordinate service teams across Australia and process work orders.
• Workflow Management: track works in progress and reduce outstanding tasks.
• System Administration: use ERP software to enter project details and order materials.
• Office Operations: handle phone/email enquiries, data entry, invoicing, and client reporting.

Skills

Service Administration

Operations

Communication

Microsoft Office

Customer focus

Tools

ERP software

Internal databases

Job description

Randstad Australia is seeking a well-organised, full-time Administrator to join our national team. You will be the central hub connecting clients and field/service teams, handling scheduling, dispatch, and office operations to meet customer SLAs.

You should have proven experience in service administration or coordination, be tech-savvy with Microsoft Office and ERP databases, and bring strong communication and a customer-centric mindset.