Service Advisor — Elevate Customer Experience & Growth

Eagers Automotive; Brisbane; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Exclusive discounts

Employee Assistance Program

Salary packaging options

Novated leasing

Training & career development

Résumé du poste

Automall Aspley in Brisbane seeks a motivated Service Advisor to join the Aftersales team. You will be the first point of contact for service customers, guiding them from drop-off to collection and ensuring a seamless experience.

Key duties include welcoming customers, understanding servicing needs, providing quotations, and coordinating with technicians to keep customers informed and satisfied. A positive attitude and strong communication are essential.

Qualifications

• First point of contact for service customers and drop-off/collection experience.
• Provide accurate service recommendations and quotations.

Responsabilités

• Welcome customers and capture servicing requirements.
• Provide accurate quotations and service recommendations.
• Liaise with technicians to support efficient workflow.

Connaissances

Customer service

Interpersonal skills

Organisational skills

Time management

Computer skills

Professional presentation

Driver's licence

Brand experience

CRM software

MS Office

Outils

CRM software

MS Office

Description du poste

Automall Aspley in Brisbane seeks a motivated Service Advisor to join the Aftersales team. You will be the first point of contact for service customers, guiding them from drop-off to collection and ensuring a seamless experience.

Key duties include welcoming customers, understanding servicing needs, providing quotations, and coordinating with technicians to keep customers informed and satisfied. A positive attitude and strong communication are essential.