Service Manager – Luxury Auto Brand, Growth & Mentoring

Autosports Group; Brisbane; Presencial; AUD 85.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted Health Insurance

Employee Assistance Program (EAP)

Family and Friends Referral Program

Internal Referral Incentive Scheme

Free Coffee, Tea and Hot Chocolate

Team Activities and BBQs

Community support involvement

Diversity and Inclusion Council

Promotion from within

Descripción de la vacante

Autosports Group is seeking an experienced Service Advisor to join our Audi Indooroopilly team in Brisbane. This role focuses on leading a service team, maintaining high customer service standards, and driving KPI performance in a fast-paced dealership environment.

The ideal candidate will have prior experience as a Service Manager or Senior Service Advisor and strong organisational skills to manage training, budgets, and profitability while upholding safety and warranty compliance.

Formación

• Experience as a Service Manager or Senior Service Advisor preferred.
• Ability to lead a service team in a fast-paced environment.
• Strong organisational and time management skills.

Responsabilidades

• Mentor, manage, and motivate the service team to hit KPI targets and maintain a culture of excellence.
• Optimise workshop flow to maximise productivity and efficiency without compromising quality.
• Maintain Audi Indooroopilly's reputation for outstanding customer service.
• Manage departmental training, budgets, forecasting and profitability.
• Follow manufacturer and dealership warranty policies effectively and efficiently.
• Ensure all safety standards and manufacturer requirements are met.

Conocimientos

Service management

Team leadership

Customer service

KPI management

Budgeting

Descripción del empleo

Autosports Group is seeking an experienced Service Advisor to join our Audi Indooroopilly team in Brisbane. This role focuses on leading a service team, maintaining high customer service standards, and driving KPI performance in a fast-paced dealership environment.

The ideal candidate will have prior experience as a Service Manager or Senior Service Advisor and strong organisational skills to manage training, budgets, and profitability while upholding safety and warranty compliance.