Service Advisor | Uncapped Commission & Company Vehicle

Eagers Automotive; Brisbane; Presencial; AUD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped commissions

Company vehicle provided

Competitive remuneration package

Descripción de la vacante

Automall West in Brisbane is seeking a passionate Service Advisor to join a high-performing team. You will be the key link between customers and our workshop, ensuring every service experience is professional, seamless and efficient.

Responsibilities include welcoming customers, scheduling bookings, preparing repair orders, communicating repairs, liaising with technicians, and providing regular customer updates throughout the servicing process.

Formación

• Previous experience as a Service Advisor or in a customer-facing automotive role.
• Outstanding communication and interpersonal skills.
• A current and valid Australian Driver Licence.

Responsabilidades

• Welcoming customers and understanding servicing requirements.
• Scheduling service appointments and managing workshop bookings.
• Preparing repair orders and service documentation.
• Communicating recommended repairs and maintenance requirements.
• Liaising with technicians to ensure work is completed efficiently.
• Providing regular updates to customers throughout the servicing process.
• Processing invoices and coordinating vehicle handovers.
• Identifying opportunities to recommend additional products and services where appropriate.
• Building lasting customer relationships and delivering exceptional service outcomes.

Conocimientos

Customer service

Communication

Interpersonal skills

Organizational skills

Attention to detail

Positive attitude

Fast-paced environment

Computer literacy

Administrative skills

Australian Driver Licence

Herramientas

Dealership management systems

Descripción del empleo

Automall West in Brisbane is seeking a passionate Service Advisor to join a high-performing team. You will be the key link between customers and our workshop, ensuring every service experience is professional, seamless and efficient.

Responsibilities include welcoming customers, scheduling bookings, preparing repair orders, communicating repairs, liaising with technicians, and providing regular customer updates throughout the servicing process.