Senior Retail Supervisor: Lead Store & Team Growth

Bunnings; Alice Springs; On-site; AUD 36,000 - 52,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive benefits across health, etc.

12 weeks parental leave

Festive gifts

Cafe discounts

Travelling store opportunities

Job summary

Bunnings is at the heart of the store, shaping the customer experience and supporting team success daily. As a Senior Supervisor, you’ll partner with leadership to ensure a safe, well-stocked store ready for customers and coach team members on service excellence.

This full-time role requires flexibility to work morning, day and evening shifts across 7 days, with an adult pay rate of 31.93 AUD per hour for this role.

Qualifications

• Experience in a retail or customer-facing leadership or supervisory role.
• Confidence supporting store operations, including safety, stock management and customer service.
• Strong communication and teamwork skills.
• Ability to make decisions and solve problems in a practical way.
• A focus on safety and creating a positive environment for team members and customers.
• Availability to work across a rotating roster, including opening and closing shifts.

Responsibilities

• Lead from the front, creating a welcoming, safe and well-presented store environment.
• Support day-to-day store operations, including opening/closing and site leadership.
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service.
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment.
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing.
• Resolve customer queries in a practical, helpful way that builds trust and loyalty.
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes.
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job.

Skills

Retail leadership

Customer service

Communication

Team management

Safety awareness

Job description

Bunnings is at the heart of the store, shaping the customer experience and supporting team success daily. As a Senior Supervisor, you’ll partner with leadership to ensure a safe, well-stocked store ready for customers and coach team members on service excellence.

This full-time role requires flexibility to work morning, day and evening shifts across 7 days, with an adult pay rate of 31.93 AUD per hour for this role.