Senior Remote Travel Concierge

Rimkus; Australia; Teletrabalho; AUD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote

Travel perks

Professional development

Team support

Resumo da oferta

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return home, delivering seamless, memorable experiences. You will be the trusted adviser handling bookings, updates, and inquiries with professionalism and care.

Join a supportive team that values consistent service, practical travel knowledge, and empathy. Expect flexible scheduling, ongoing training, and access to industry discounts as you help travelers design unforgettable journeys.

Qualificações

• Excellent written and verbal communication.
• Experience in customer service—travel, tourism, or hospitality preferred.
• High attention to detail; strong organization and follow-through.
• Tech-savvy with ability to adapt to booking tools.
• Passion for travel and helping others plan unforgettable trips.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Conhecimentos

Communication skills

Customer service

Attention to detail

Tech savviness

Love for travel

Descrição da oferta de emprego

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return home, delivering seamless, memorable experiences. You will be the trusted adviser handling bookings, updates, and inquiries with professionalism and care.

Join a supportive team that values consistent service, practical travel knowledge, and empathy. Expect flexible scheduling, ongoing training, and access to industry discounts as you help travelers design unforgettable journeys.