Remote Travel Concierge

Eucalyptus Spa; Australia; A distancia; AUD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Descripción de la vacante

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, ensuring a seamless and memorable experience. You will handle bookings, updates, and problem solving with a focus on care and professionalism.

We value strong communication, hospitality experience, and meticulous organization. This fully remote role offers travel perks, professional development, and a supportive team culture.

Formación

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech-savvy and quick problem-solver.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Conocimientos

Communication skills

Customer service

Attention to detail

Tech-savvy

Descripción del empleo

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, ensuring a seamless and memorable experience. You will handle bookings, updates, and problem solving with a focus on care and professionalism.

We value strong communication, hospitality experience, and meticulous organization. This fully remote role offers travel perks, professional development, and a supportive team culture.