Fully Remote Travel Concierge: Destinations & Details

Endeavour Group Careers; Tumut; Remote; AUD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Fully remote flexibility

Travel perks & discounts

Professional development training

Team support & community culture

Zusammenfassung

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from initial trip ideas through safe return home. You’ll handle bookings, provide expert destination insights, and ensure a seamless, memorable travel experience.

We value trust, consistency, and a service mindset. In this fully remote role, you’ll work with travelers nationwide, delivering personalized support and professional guidance every step of the journey.

Qualifikationen

• Strong written and verbal communication skills.
• Experience in customer service in travel, tourism, or hospitality.
• Tech-savvy with ability to learn new booking tools.
• Detail-oriented with good organizational habits.

Aufgaben

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Kenntnisse

Communication skills

Customer service

Tech-savvy

Attention to detail

Tools

Booking tools

Jobbeschreibung

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from initial trip ideas through safe return home. You’ll handle bookings, provide expert destination insights, and ensure a seamless, memorable travel experience.

We value trust, consistency, and a service mindset. In this fully remote role, you’ll work with travelers nationwide, delivering personalized support and professional guidance every step of the journey.