Remote Travel Concierge: Create Seamless Journeys

AWF Limited; Australia; À distance; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Travel industry discounts

Ongoing training and mentorship

Flexible scheduling

Career growth opportunities

Résumé du poste

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences with professionalism and care. You’ll handle bookings, respond to inquiries, and troubleshoot with a service mindset that prioritizes traveler satisfaction.

In this fully remote role, you’ll work with a team that values trust, consistency, and heart, while leveraging industry discounts and targeted training to grow your travel expertise and deliver exceptional

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsabilités

• Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel.
• Coordinate reservations for flights, hotels, transportation, and travel experiences.
• Review booking confirmations and travel documents to ensure accuracy and completeness.
• Communicate with clients to gather travel preferences and provide itinerary updates.
• Research destinations, accommodations, and travel options based on client needs.
• Monitor reservation changes, travel schedules, and outstanding booking items.
• Maintain organized digital records and client documentation.
• Deliver exceptional customer service before, during, and after travel.

Connaissances

Communication skills

Customer service

Attention to detail

Tech-savvy

Love for travel

Description du poste

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences with professionalism and care. You’ll handle bookings, respond to inquiries, and troubleshoot with a service mindset that prioritizes traveler satisfaction.

In this fully remote role, you’ll work with a team that values trust, consistency, and heart, while leveraging industry discounts and targeted training to grow your travel expertise and deliver exceptional