Entry‑Level Remote Travel Concierge

Intetics Inc.; Dubbo; Remote; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Remote workf

Travel perks

Training & mentorship

Vibrant culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from their first trip idea through safe return home. You’ll be the calm, knowledgeable voice that keeps bookings seamless, resolves issues, and delivers a memorable travel experience with professionalism and care.

Join a team that values trust, consistency, and heart. Enjoy fully remote work from anywhere, exclusive travel perks, ongoing training, and a supportive culture built around helping travelers design unforgettable

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Strong written & verbal communication

Customer service experience

Travel knowledge

Attention to detail

Tech-savvy booking tools

Tools

Booking tools

Job description

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from their first trip idea through safe return home. You’ll be the calm, knowledgeable voice that keeps bookings seamless, resolves issues, and delivers a memorable travel experience with professionalism and care.

Join a team that values trust, consistency, and heart. Enjoy fully remote work from anywhere, exclusive travel perks, ongoing training, and a supportive culture built around helping travelers design unforgettable