Senior Network Operations Leader (NOC) – 24x7 Excellence

Peoplebank; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive remuneration package with绩

Lead a highly skilled and established

Significant influence over operational

Exposure to large-scale, complex

Bonus

Job summary

Peoplebank seeks an experienced Network Operations Manager to lead a 24x7 operations function for a large-scale, secure network environment in Sydney. You will oversee Tier 2/3 engineers, drive incident and change governance, and shape strategic operational direction while hands-on where needed.

You will champion automation and service improvement, collaborate with Engineering, Security and Vendors, and influence major incident outcomes in a regulated setting.

Qualifications

• Extensive experience leading Network Operations, Service Operations, Managed Services, or Infrastructure Operations teams.
• Proven success managing Tier 2 and Tier 3 Network Engineers within 24x7 environments.
• Strong background in major incident management, service assurance, and governance.
• Experience delivering operational transformation, automation and process improvements.
• Deep knowledge of ITIL-aligned service management practices.
• Expertise across Cisco, Fortinet, HPE networking and monitoring platforms.
• Strong stakeholder engagement and ability to influence technical/business outcomes.

Responsibilities

• Lead Tier 2 and Tier 3 Network Operations teams across a large-scale enterprise environment.
• Drive incident, problem, change and service management processes to improve reliability.
• Build a proactive operations culture focused on monitoring, observability and automation.
• Manage major incidents and act as senior technical escalation point for critical issues.
• Develop team capability, workforce planning and performance reporting.
• Deliver continuous improvement initiatives to enhance network reliability and customer experience.

Skills

Network operations leadership

Tier 2/3 network engineers

Incident management

Change management

Service management

Automation & improvements

ITIL governance

Enterprise networking

Job description

Peoplebank seeks an experienced Network Operations Manager to lead a 24x7 operations function for a large-scale, secure network environment in Sydney. You will oversee Tier 2/3 engineers, drive incident and change governance, and shape strategic operational direction while hands-on where needed.

You will champion automation and service improvement, collaborate with Engineering, Security and Vendors, and influence major incident outcomes in a regulated setting.